Account Supervisor
- Hybrid
- Toronto
- Communication
Job description
The Account Supervisor is the operational lead on the team. They have responsibility for both the day-to-day execution and strategic thinking for their campaigns and projects. Their clients see them as the go-to on their business. The Account Supervisor is responsible for executional excellence and management of the day-to-day workflow.
Responsibilities
Manage the day-day business including complex situations
Flawless execution of projects from brief to completion, delivered on time and within budget
Build strong relationships with colleagues, clients and partners
Seek, nurture, and contribute to ensure best possible work gets sold
Understand the client’s business and processes, bringing this knowledge to the development of strategy and creative
Work with clients to identify key challenges/opportunities to grow client business
Manage assigned internal and external resources
Set objectives and priorities for the team; manage, coach and develop direct reports
Structure and prepare well-written POVs, decks and presentations
Present for client approval at all appropriate stages of creative and production
Obtain internal approvals at all appropriate stages of creative and production
Obtain estimates and oversee budgets
Participate in client meetings and presentations
Meet with AD on a regular basis to discuss client issues and propose solutions
Ideal Profile
Ability to deliver with a strategic lens on how the work is approached
Active leadership and participation in meetings
Independent problem solving
Thought leadership on the account and agency processes
Strong presentation skills to have a voice and a role in meetings
Flexible and adaptable to changes in projects, new information, resourcing
Passion for the industry and creativity
Ability to manage up on items like project status, challenges, workload, etc., while coming to the account lead with potential solutions
Clear, concise and logical writing for business
Active listening and critical thinking skills
Additional info
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At LG2 you can expect a range of helpful benefits such as:
A work-life balance: As well as vacations, a week off between Christmas and the New Year, FLEX days to use for whatever and whenever, and National LG2 Day in November.
A boost for the future: a RRSP program with contributions from LG2, to plan your future with peace of mind.
Tools to put your health first: a customized group insurance program, access to Dialogue – a telemedicine service – and unlimited sick leave.
True flexibility: the possibility to work from one of our offices (Montreal, Quebec City, Toronto), your home, your cottage/chalet or on the road... It’s all good. Plus the chance to work outside of Canada for up to one month a year.
Lots of opportunities to get together with your colleagues: 4@6, celebrations, sports and wellness activities, etc.